What’s Included in Our Cleaning Services
Clear service outlines for Standard Cleaning, Deep Cleaning, and End of Tenancy Cleaning. Designed to set expectations and deliver professional results.
Important Information
- Equipment: We do not provide a hoover or mop. These must be available on-site.
- Cleaning products: Cleaning products can be supplied for an additional fee if requested.
- Preparation: For Deep Cleaning and End of Tenancy Cleaning, cupboards, drawers, and storage areas must be empty where internal cleaning is required.
- Additional charges: If areas are not cleared, excessively soiled, or require significantly more time than expected, an additional charge may apply.
- Quality assurance: Before-and-after photos are taken during the service to confirm completion and standard of work.
- Access: Full access to the property, electricity, and water must be available for the duration of the service.
Standard Cleaning
A maintenance clean designed for regularly cleaned homes.
Kitchen
- Wipe all external surfaces
- Remove cobwebs in corners
- Empty bin
- Hoover floors (client equipment)
- Mop floors (client equipment)
Bathroom
- Clean shower / shower door
- Wipe all external surfaces
- Empty bin
- Remove cobwebs in corners
- Hoover floors (client equipment)
- Mop floors (client equipment)
Living Room
- Wipe all external surfaces
- Remove cobwebs in corners
- Hoover floors (client equipment)
- Mop floors (client equipment)
Bedroom
- Wipe all external surfaces
- Empty bin
- Remove cobwebs in corners
- Hoover floors (client equipment)
- Mop floors (client equipment)
Deep Cleaning
A detailed clean for properties requiring extra attention. Includes everything in Standard Cleaning.
Additional Deep Clean Tasks
- Clean skirting boards throughout
- Clean inside cupboards and drawers (must be empty)
- Clean inside microwave
- Clean oven and oven hood / extractor
- Clean interior windows (where accessible)
- Extra attention to corners, edges, and build-up areas
If internal areas are not cleared or are heavily soiled, additional time may be required and charged accordingly.
End of Tenancy Cleaning
A full Deep Clean suitable for property handovers, inspections, and move-outs.
What’s Included
- All Standard Cleaning tasks
- All Deep Cleaning tasks
- Interior windows cleaned (where accessible)
- Detailed attention to all accessible areas
- Before-and-after photo documentation
Important Notes
- Property should be empty or mostly cleared for best results
- Heavily neglected or cluttered areas may require additional time
- End of Tenancy Cleaning does not guarantee deposit return
Service Limitations
- We do not move heavy furniture or appliances unless agreed in advance.
- We clean reachable areas only using standard step access.
- Exterior windows, high-level windows, or specialist access requirements are not included unless agreed in advance.
- Permanent stains, damage, or wear may not be fully removable.